If you are a Rivnax subscriber or just visiting our website, this policy applies to you.
If you are visiting the Rivnax website, we act as a ‘data controller’ of personal data. If you are subscriber of Rivnax emails, we act as the ‘data processor’ of personal data. This means we determine how and why your data are processed.
From the first moment you interact with the Rivnax website, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
Data You Submit | Data We Collect |
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Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
You can choose not to provide us with personal data.
You can exercise your rights by sending us an email at info@rivnax.com.
You have the right to access information we hold about you. This includes the right to ask us supplementary information about:
We will provide you with the information within one (1) month of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights) or if we notify you that we can’t meet your request for some reason.
You have the right to make us correct any inaccurate personal data about you.
You can object to us using your data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your activity on the website). Otherwise, the only circumstances in which we will do this is to provide the Rivnax service to you.
You have the right for your data to not be shared with any third parties or for marketing purposes
We will never share subscriber’s data with any third parties or market to them.
You have the right to port your data to another service.
If you ask us and it is technically possible, we will directly transfer the data to another service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right to be ‘forgotten’ by us.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Rivnax.
You have the right to lodge a complaint regarding our use of your data.
Please tell us first, so we have a chance to address your concerns. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: EU help line.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
And please remember:
The personal data we collect is processed in the United States.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the U.S. we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
We will delete your personal data from our archives no later than six (6) years from the last time you used Rivnax or as agreed with you in a separate contract.
Businesses often use third parties to help them host their website and events, communicate with customers, power their emails, etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.
For a full list of our data subprocessors, please contact us at info@rivnax.com
We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with Rivnax. These may be ‘session’ cookies, meaning they delete themselves when you leave Rivnax, or ‘persistent’ cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service.
